---
title: Create a user
description: >-
  Learn how to create a user by setting their profile, assigning teams or
  product access, and applying a security policy.
lastUpdated: "2026-09-23"
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

When you create a user, you set their basic profile, give them access through teams or products, and apply a security policy.

![The Create a new user form with its Profile, User Teams, Product Access, and Security & Policy sections](/images/user-create.webp)

## Create a new user

<Steps>
  <Step title="Open the creation form">
    Go to **Administration > Users** and click **Create user**.
  </Step>
  <Step title="Fill in the profile">
    In the **Profile** section:
    - Enter a username (must be unique; the system validates as you type)
    - Enter first and last name
    - Enter an email address (must be unique)
  </Step>
  <Step title="Assign teams">
    In the **User Teams** section, click **Add team** and select one or more teams. The user inherits each team's product access and roles.
  </Step>
  <Step title="Grant product access">
    In the **Product Access** section, click **Add product** to give the user direct access to a specific product, then pick a role for it (Administrator, Beta tester, Reporter, Supervisor, or Tester). Directly assigned products show **Manually added** as their access source.

    A user must have access to **at least one team or one product** before you can create them. Team membership grants product access automatically, so you don't always need to add products directly.
  </Step>
  <Step title="Set the security policy">
    In the **Security & Policy** section, choose a security policy. This defaults to your workspace's default policy and sets the login security level for the account.
  </Step>
  <Step title="Save">
    Click **Create user** to add the user.
  </Step>
</Steps>

<Info>
The system detects if you're adding a user who already exists in your workspace. If their username or email matches an existing user, the form switches to "add to operator" mode and auto-fills their profile from the system.
</Info>