---
title: "Search and manage users"
description: >-
  Search, filter by status or team, deactivate or reactivate accounts, reset
  passwords, and export user data to CSV.
lastUpdated: "2026-09-23"
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

The users list gives you tools to find specific users quickly and manage their account status across your workspace.

![The Users list with the search box, Active/Disabled status filter, Teams filter, and Export .CSV and Create user actions](/images/users-list.webp)

## Filter and search users

The users list supports multiple ways to find the users you need:

- **Search**: enter a name, email, or username to filter results as you type
- **Status**: filter by Active or Disabled users
- **Teams**: select one or more teams to show only their members

The list shows each user's name and email, teams, products they can access, and their last login time.

## Deactivate a user

Deactivating a user disables their account while preserving all their data. They cannot log in, but you can reactivate them at any time.

1. Go to **Administration > Users**
2. Click the user's name or use the **Actions** menu
3. Click **Deactivate**
4. Confirm in the alert dialog

Disabled users appear in the users list with a "Disabled user" badge; their teams, product access, and last login stay hidden until you reactivate them.

You can also deactivate a user from their edit page: open the user, go to the **Account & Password** tab, and click **Deactivate user**.

## Reactivate a user

You can reactivate any deactivated user to restore their account access.

1. Go to **Administration > Users**
2. Filter by **Disabled** status to show deactivated users
3. Click the user's name or use the **Actions** menu
4. Click **Reactivate**
5. Confirm in the alert dialog

The user can log in again with their existing credentials.

## Reset a user password

If a user is locked out or needs new credentials, you can trigger a password reset for them. The user receives an email with a link to set a new password. You never see or set the password yourself.

1. Go to **Administration > Users** and open the user
2. Open the **Account & Password** tab
3. Click **Reset user password**
4. Confirm in the dialog

Once you confirm, the user can no longer log in with their old password and must use the link in the email to choose a new one.

## Export users to CSV

You can download a list of all users in your workspace with their profile data, teams, and access details.

1. Go to **Administration > Users**
2. Click the export button in the table header
3. Save the CSV file to your computer

The export includes name, email, teams, and product access information for all users.