Install a robot

Power and cable a new Kapptivate robot, then add the antennas or the USB hub its type calls for.

Power and an RJ45 cable start every robot the same way, whatever its type. What comes next depends: antennas and SIMs on a cellular robot, a USB hub on a smartphone robot. A web robot needs neither. By the end of this page, yours is in place, powered, and on the network.

This procedure covers the latest generation of Kapptivate robots. Write to support@kapptivate.com if yours is older.

Prepare the installation

Unpack the robot, the black power cable, and the RJ45 cable:

Robot, power cable, and RJ45 cable

The robot with its power and network cables

The box also holds the antennas or the USB hub, and how many depends on the robot type:

Robot typeIn the box
Cellular 5G8 antennas, 4 for each of the 2 modems
Cellular 4G4 antennas, 1 for each of the 4 modems
SmartphoneA USB hub, a blue USB cable, and a power supply for the hub

Kapptivate doesn't ship a SIM ejector tool, and a 4G robot needs one. Bring your own.

The set of 5G antennas shipped with the robot 4G antennas and SIM ejector USB hub kit

Top to bottom: 5G antennas, 4G antennas with the ejector tool, smartphone USB kit

A rack earns its place here. You reach the back of the robot without unplugging anything, and nothing starves the fans. A shelf or a table works too, if that's what the site has.

If it goes into a rack, configure the network before the screws go in. That step needs a screen and a keyboard plugged into the back of the robot, and a table beats a rack for that. Then slide the robot into a free rack slot and tighten two screws on each side.

The front panel takes air in, the back panel pushes it out. Keep both clear.

Connect power and network

Plug the black power cable into the back of the robot:

Power cable

Power connector at the back

Connect the RJ45 cable to the Ethernet port labeled 1, on that same back panel. Ports 2 and 3 work too, as long as you declare lan2 or lan3 instead of lan1 when you configure the robot network. Port 4 isn't wired, so don't go hunting for a setting.

The numbered Ethernet ports at the back of the robot

The four numbered Ethernet ports

A web robot needs nothing else: power and network are its whole installation. Cellular and smartphone robots continue below.

Antennas and SIMs (5G cellular robots)

A 5G robot uses 4 antennas per modem:

The 5G antennas up close

The 5G antennas

Each modem has 4 connectors at the back. Fit one antenna to each:

Antenna connectors

The antenna connectors at the back

Inserting the SIM cards (5G)

Push each SIM card into its slot until it clicks.

SIM card seated in its slot

A SIM card seated in its slot

Antennas and SIMs (4G cellular robots)

A 4G robot uses 1 antenna per modem, and each antenna carries 3 cables. The blue one is GPS, the two red ones are the 4G connectivity.

4G antenna cables

4G antenna with its three cables

At the back, the 3 connectors of one modem spread across three rows. The blue cable goes on the top row, the red ones on the two rows below.

4G antenna connectors

The three rows of 4G antenna connectors

Inserting the SIM cards (4G)

Eject the SIM tray: press the button at its top right corner with the ejector tool. Drop the SIM in, then slide the tray back. Repeat for the other trays.

SIM tray pulled out of the robot SIM card placed in the tray

The SIM tray pulled out, and the SIM sitting in it

Connect the USB hub (smartphone robots)

Connect the blue USB cable to the Host port of the hub, in the top left corner:

Host port of the hub

The Host port of the hub

The other end goes into a USB port on the back of the robot, the bottom left one for instance. The others work just as well.

Robot USB port

USB port on the robot

Plug in the hub's power supply. Flip its switch to the left and a red light comes on:

Hub powered on

The hub powered on, red light lit

Connect the smartphones to the free USB ports last:

Smartphones on the hub

Smartphones connected to the hub

The smartphones only charge while the robot is powered on.

The cabling holds when the robot turns Online in the platform, and power alone won't get it there. Configure its network to give it an address, then ask support to deploy it. A smartphone robot then needs each of its phones prepared, on Android or iPhone.

What's next?

Configure the robot network

No robot reaches Online without an address on your network, whatever its type

Swap or configure a SIM

Declare the SIMs you just inserted in the platform

Prepare an Android smartphone

Keep a Samsung awake and reachable over USB

Prepare an iPhone

Tap Trust on the phone, then the pairing session with support

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